User
gets an error prompt "A system restart cannot be completed while another
software installation is in progress. Please allow the software installation to
complete before attempting a system restart."
User
gets an error prompt "A system restart cannot be completed while another
software installation is in progress. Please allow the software installation to
complete before attempting a system restart."
Cause:
Under very specific conditions,
the persistent job counter is not decremented when a job is finished. The
coordinating system prevents these client computers from being restarted
because it believes that a job is still running based on the JobCounter value.
Solution:
1.
Stop the SMS Agent Host
(CcmExec.exe) service on a System Center Configuration Manager 2007 SP1 client
computer.
2.
Location the following registry
subkey and change its value to 0:
HKEY_LOCAL_MACHINE\Software\Microsoft\Sms\Mobile Client\Reboot Management\JobCounter
HKEY_LOCAL_MACHINE\Software\Microsoft\Sms\Mobile Client\Reboot Management\JobCounter
3.
Start the SMS Agent Host
(ccmExec.exe) service on the client computer.
Published By
S.G.Godwin Dinesh.MCA
Sr.System Administrator
Sr.System Administrator
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